02-program — Program Management

This folder holds the operating machinery of the 12-month Prime Products Ltd AI transformation (ADR-004): what we committed to (charter), how we steer (governance), what gets done and when (WBS, roadmap), how we know it works (KPIs), how people come along (change & training), and what could derail it (risks). Program months M1–M12 start ~September 2026 (assumption — to confirm at kickoff). Strategy context lives in 01-strategy; discovery instruments in 03-discovery.

Documents

Document	Type	What it answers
project-charter.md	charter	Why the program exists, scope, objectives, sponsors, success criteria.
governance-model.md	governance	Who decides what — steering committee, roles, escalation, cadence.
work-breakdown-structure.md	plan	Full task decomposition across 13 phases with owners, dependencies, deliverables.
roadmap-12-month.md	plan	Month-by-month M1–M12 view: activities, decision gates, milestones.
kpi-framework.md	framework	How success is measured, by layer, with baselines and M6/M12 targets.
change-management-and-training-plan.md	plan	Adoption: communication, champions, training, policies, resistance handling.
risk-register.md	register	Living risk log — scored, owned, mitigated; reviewed monthly at steering.
_index.md	index	This page.

How the pieces relate

• WBS is the master decomposition; the roadmap projects it onto the calendar; both trace decision gates back to the governance model.
• KPI framework targets feed the monthly board pack and are displayed on Mission Control.
• Change plan and risk register are the two living documents — updated after every steering meeting; everything else changes only via a logged decision.
• Department-level detail lives in 04-departments; validated needs are registered as REQ-NNN in 02-Requirements.